HTML to PDF / DOCX / RTF Java converter library › Forums › PD4ML v3 Archived Forums (Read Only) › Troubleshooting › can not read ‘arial’ from java:fonts/arial.ttf: problem read › Re: Re: can not read ‘arial’ from java:fonts/arial.ttf: problem read
Most probably the issue with JAR has a different nature: for example the font .JAR is packed to .WAR, and the web application is not configured to be unpacked to a work directory. In the case PD4ML may have (not in every configuration) fail to load resources from .JAR
But the issue with c:windowsfonts tells that the Tomcat instance #2 has a configuration (or inconsistence) problem. I would start with a resolving the issue.
Enable debug info on both instances and compare PD4ML’s diagnostic output. Is it identical by identical PDF conversion requests (except the failure messages)?
Also requested PDF samples (from even blank HTML) would give us some additional info.