HTML to PDF / DOCX / RTF Java converter library › Forums › PD4ML v3 Archived Forums (Read Only) › General questions / FAQ › PD4ML cannot access Times New Roman Font › Re: Re: PD4ML cannot access Times New Roman Font
September 6, 2017 at 12:13
#30087
Unfortunately since this is a PROD system, we do not have an option to do a enableDebugInfo() and cannot replicate the same in Dev or UAT
We have 3 servers with the same war file deployed and we see that this issue does not happen with all the 3 servers at the same time.
Can you please let us know if Jboss extracts the PD4ML font files from the war to any temp files?
Also why PD4ML is not fetching times font even though it is available and also why it is happening only sometimes and restarting jboss resolves it?