Why my licence is Evaluation even if i bought

#38580

I bought a license and my license is showing PD4ML Evaluation License. When I bought, I bought a PRO Single License JAVA license, $160,00, but for me is showing PD4ML UA and is with evaluation license. Whats it means? What can I do?

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#38582

Hi! It seems the purchased license is assigned to another account. I’ve just forwarded our copy the license email with the account credentials to admin@ account.

You can always transfer a license from your account to another account of your choice.

#38583

Thanks!! That’s it. Now its ok.

#38987

Hi,

I bought this license but it no longer appears to me in my licenses and the library has stopped working, what could be happening?

#38988

Hi! Did you check both your accounts?
We’ve just sent you a reminder email with the right credentials

and the library has stopped working

Hmm… The license is perpetual, so there should be other than the licensing reasons

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