#29977

Hi,

I attached a sample of the problem we were able to recreate by chance.
As you can see, some are rendered as question marks, some are corrrectly rendered in chinese.

additionally this does not happen frequently. most of the time everything is in order (rendering).

our working hypothesis that if the server slows down due to usage it affects the rendering.

Is there any solution that can resolve this?
We have our doubts on adding a new font in the properties file will work:

SimSun=arialuni.ttf

appreciate on any advise on the matter. thanks!

#29976

Hi

We were able to partially recreate the problem.
We did stress test to generate 100 pdf

By the 35th and 36th generation the error occured to the PDF and stabilized again.

The 2 files (35th and 36th) had problem rendering chinese as its showing as question mark.

We will try to apply the suggestion but feel free to advise if have an explanation on what happened. Thanks!

#29974

Hi,

We have enabled debug, though it only shows the lookup on first load.. succeedingly it doesnt show already (weblogic). I dont think it will be beneficial to enable debug as it will not show lookup once issue occurs.

BTW Additional Information:

pd4ml properties file contains:

Arial=arialuni.ttf
Serif=arialuni.ttf
Times New Roman=arialuni.ttf

Font File name: ARIALUNI.TTF

Questions:
Is my properties file sufficient to render chinese characters?
We dont add the meta tag for the charset encoding of the HTML that will be converted, is it critical in using CJK Glyphs?

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