We haven’t heard from you for a while, and this issue is still high priority for us. We need your assistance in identifying the root cause and finding a resolution.
Could you please let us know what next steps you would recommend to troubleshoot and resolve the issue? If you need any additional logs, configuration details, or test cases from our side, please let us know.
One additional observation: after removing the following line, the PDF is generated, but the resulting file cannot be opened:
<pd4ml:usettf embed="true" from="java:/pdffonts"/>
I’ve attached the JSP files with and without this line for comparison.
However, removing this line does not resolve the issue in our real-world case; it only appears to help with the test file.
We would appreciate your guidance on what we should check next, especially regarding the TTF font configuration and PDF generation.
