#29899

Hi PD4ML support team,

Kindly help us here, as its very important for us to resolve above issue to go ahead with upgraded version.

#29898

Thanks for the quick response.

Yes you are right we are evaluating pro version of pd4ml v3.10.
Is there a change from v3.7 to v3.10.6,how do we solve this issue?

Logs while generating pdf in both the version.
hope this helps :
****************************************************************
From Logs
v3.7 – where there is no issue :

[log4j2] 16:11:45,274 INFO [STDOUT] [0:0:0:0:0:0:0:1] [73] [kk] version: PD4ML 370 Pro
[log4j2] 16:11:45,537 INFO [ZKFactory] Zookeeper state change to :LOST
[log4j2] 16:11:46,284 INFO [ZKFactory] Zookeeper state change to :SUSPENDED
[log4j2] 16:11:47,246 INFO [STDOUT] [0:0:0:0:0:0:0:1] [73] [kk] not yet in cache: java:/content/pd4fonts.properties
[log4j2] 16:11:47,859 INFO [ZKFactory] Zookeeper state change to :LOST
[log4j2] 16:11:47,919 INFO [STDOUT] [0:0:0:0:0:0:0:1] [73] [kk] 'serif' is not in pd4fonts.properties file
[log4j2] 16:11:47,919 INFO [STDOUT] [0:0:0:0:0:0:0:1] [73] [kk] reject TTF lookup for: 'serif'
[log4j2] 16:11:47,920 INFO [STDOUT] [0:0:0:0:0:0:0:1] [73] [kk] not yet in cache: java:/content/ARIALUNI.TTF
[log4j2] 16:11:48,509 INFO [ZKFactory] Zookeeper state change to :SUSPENDED
[log4j2] 16:11:48,748 INFO [ZKFactory] Zookeeper state change to :LOST
[log4j2] 16:11:49,612 INFO [ZKFactory] Zookeeper state change to :SUSPENDED
[log4j2] 16:11:49,641 INFO [STDOUT] [0:0:0:0:0:0:0:1] [73] [kk] read 'arial unicode ms' from java:/content/ARIALUNI.TTF
[log4j2] 16:11:51,300 INFO [STDOUT] [0:0:0:0:0:0:0:1] [73] [kk] done in 6474ms.

************************************************************
From Logs
v3.10.6 – where we see the issue :

[log4j2] 11:32:40,821 INFO [PD4MLHTML2PDFConverter] [0:0:0:0:0:0:0:1] [549] [kk] PD4ML Version is: 3106 Pro DMS
[log4j2] 11:32:40,905 INFO [STDOUT] [0:0:0:0:0:0:0:1] [549] [kk] version: PD4ML 3106 Pro DMS
[log4j2] 11:32:41,167 INFO [ZKFactory] Zookeeper state change to :LOST
[log4j2] 11:32:41,213 INFO [STDOUT] [0:0:0:0:0:0:0:1] [549] [kk] not yet in cache: java:/content/pd4fonts.properties
[log4j2] 11:32:41,228 INFO [STDOUT] [0:0:0:0:0:0:0:1] [549] [kk] loading java:/content/pd4fonts.properties [11ms]
[log4j2] 11:32:41,484 INFO [ZKFactory] Zookeeper state change to :SUSPENDED
[log4j2] 11:32:41,758 INFO [ZKFactory] Zookeeper state change to :LOST
[log4j2] 11:32:42,204 INFO [STDOUT] [0:0:0:0:0:0:0:1] [549] [kk] 'serif' is not in pd4fonts.properties file
[log4j2] 11:32:42,204 INFO [STDOUT] [0:0:0:0:0:0:0:1] [549] [kk] reject TTF lookup for: 'serif'
[log4j2] 11:32:42,205 INFO [STDOUT] [0:0:0:0:0:0:0:1] [549] [kk] 'times new roman' is not in pd4fonts.properties file
[log4j2] 11:32:42,205 INFO [STDOUT] [0:0:0:0:0:0:0:1] [549] [kk] reject TTF lookup for: 'times new roman'
[log4j2] 11:32:42,205 INFO [STDOUT] [0:0:0:0:0:0:0:1] [549] [kk] 'ms mincho' is not in pd4fonts.properties file
[log4j2] 11:32:42,206 INFO [STDOUT] [0:0:0:0:0:0:0:1] [549] [kk] reject TTF lookup for: 'ms mincho'
[log4j2] 11:32:42,206 INFO [STDOUT] [0:0:0:0:0:0:0:1] [549] [kk] 'mingliu' is not in pd4fonts.properties file
[log4j2] 11:32:42,206 INFO [STDOUT] [0:0:0:0:0:0:0:1] [549] [kk] reject TTF lookup for: 'mingliu'
[log4j2] 11:32:42,206 INFO [STDOUT] [0:0:0:0:0:0:0:1] [549] [kk] 'simsun' is not in pd4fonts.properties file
[log4j2] 11:32:42,207 INFO [STDOUT] [0:0:0:0:0:0:0:1] [549] [kk] reject TTF lookup for: 'simsun'
[log4j2] 11:32:42,207 INFO [STDOUT] [0:0:0:0:0:0:0:1] [549] [kk] 'mangal' is not in pd4fonts.properties file
[log4j2] 11:32:42,209 INFO [STDOUT] [0:0:0:0:0:0:0:1] [549] [kk] reject TTF lookup for: 'mangal'
[log4j2] 11:32:42,209 INFO [STDOUT] [0:0:0:0:0:0:0:1] [549] [kk] 'david' is not in pd4fonts.properties file
[log4j2] 11:32:42,209 INFO [STDOUT] [0:0:0:0:0:0:0:1] [549] [kk] reject TTF lookup for: 'david'
[log4j2] 11:32:42,210 INFO [STDOUT] [0:0:0:0:0:0:0:1] [549] [kk] 'batang' is not in pd4fonts.properties file
[log4j2] 11:32:42,210 INFO [STDOUT] [0:0:0:0:0:0:0:1] [549] [kk] reject TTF lookup for: 'batang'
[log4j2] 11:32:42,210 INFO [STDOUT] [0:0:0:0:0:0:0:1] [549] [kk] 'lucida sans regular' is not in pd4fonts.properties file
[log4j2] 11:32:42,212 INFO [STDOUT] [0:0:0:0:0:0:0:1] [549] [kk] reject TTF lookup for: 'lucida sans regular'
[log4j2] 11:32:42,212 INFO [STDOUT] [0:0:0:0:0:0:0:1] [549] [kk] 'ms gothic' is not in pd4fonts.properties file
[log4j2] 11:32:42,212 INFO [STDOUT] [0:0:0:0:0:0:0:1] [549] [kk] reject TTF lookup for: 'ms gothic'
[log4j2] 11:32:42,213 INFO [STDOUT] [0:0:0:0:0:0:0:1] [549] [kk] 'gulim' is not in pd4fonts.properties file
[log4j2] 11:32:42,213 INFO [STDOUT] [0:0:0:0:0:0:0:1] [549] [kk] reject TTF lookup for: 'gulim'
[log4j2] 11:32:42,213 INFO [STDOUT] [0:0:0:0:0:0:0:1] [549] [kk] 'gulimche' is not in pd4fonts.properties file
[log4j2] 11:32:42,213 INFO [STDOUT] [0:0:0:0:0:0:0:1] [549] [kk] reject TTF lookup for: 'gulimche'

****************************************************************

#29896

Hi ,
We are facing the same issuue of special characters when text is in hebrew/Arabic/chinese in pdf where as in browser these text is shown correctly.

We are currently on pd4ml 3.7 where we do not see this issue and we wanted to upgrade to 3.10 where we see this issue and this issue is blocking our upgrade.

We tried with the solution suggested in this thread as shown below, but it does not seems to work.

pd4ml.render(new StringReader(htmlStr), outputStream, new URL(baseURL),”UTF-8″)

@PD4ML Team: Could you please help.its very important to fix this issue.

Thanks in advance.

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