#36160

Hi! We’ve just created helpdesk ticket, based on the topic. An email notification must appear in your mailbox soon

#36161

Hi! We’ve just created helpdesk ticket, based on the topic. An email notification must appear in your mailbox soon

#36162

BTW: does it work in your env if you removed the leading slash? &ltlink rel=”stylesheet” href=”css/report.css”></link>

#36163

> I believe we have version 1.0
Not likely, as from the code snippets follows, you use v2.6 of the taglib. It belongs either to PD4ML v2 or v3

> Should we still stick with version 3 or should we change to version 4 ?
It definitely makes sense to switch to v4

Also I figured out the debug=”true” breaks the page. Instead changing it to debug=”1″ or debug=”0″ works.
Maybe thats a bug in PD4ML?
Most probably it is caused by difference in v3 and v4 API and diagnostics subsystem.
PD4ML v3 allowed simply to switch debug with pd4ml.enableDebugInfo() on, but v4 has pd4ml.setLogLevel(int) instead, where parameter is a bitmask controls various features to be logged. We’ll check why the taglib mapping is wrong there

#36167

I have tried both with and without the leading slash. And both do not work for image and css sheet url.

With the css style sheet the styles do not get applied but the page loads. But with the image tag if absolute url is not used then a “Failed to load PDF document” message is displayed.

#36168

Hello,
We are evaluating this library and we had a few question about the site license:
Note: we are looking into PD4ML PRO developer site license.
1: It says that the license includes email support and software updates for a year. Does it mean that if we do not renew annually then we will not get the updates but can still keep using the product in it’s un-updated form?
2: Is there any limit to the number of developers that can use a site license for development purposes of a single site?
3: What is the benefit of getting the source code?
Thanks in advance.

#36169

Hi! Here are the answers:

1: It says that the license includes email support and software updates for a year. Does it mean that if we do not renew annually then we will not get the updates but can still keep using the product in it’s un-updated form?

Right. The license itself is perpetual, only the maintenance period expires.

2: Is there any limit to the number of developers that can use a site license for development purposes of a single site?

It is important not to mix “development site” (small company, company division or affiliate, distinguished by a postal address) and e.g. “web site” (place, where your deployed application runs).

The license does not limit you in a number of your PD4ML-enabled application deployments, it does not limit you in a number of developers, work from the same development site. But it is not corporate-wide. If the development is done by a number of teams work in different locations – every such company division or affiliate would need its own Site License.

In other words, the license assumes only one source of support requests.

We offer so-called Enterprise licenses, which have no such limitations.

3: What is the benefit of getting the source code?

The main purpose is security: we offer the source code licenses as a more attractive alternative to source code escrow practice.

In principle you can even build PD4ML software from the SRC, but the major benefit is that you can debug, (in theory) pre-analyze failure reasons and provide us with more detailed issue reports

#36170

Thank you so much for clarifying. One more question is:
Do we have access to the source code through the evaluation license version?

#36171

> Do we have access to the source code through the evaluation license version?
Unfortunately no

#36172

Thanks I appreciate your quick responses.

#36179

Another question we have is that with a site license could a single division in our company deploy PD4ML on different applications? Or in that case we require an Enterprise license?

#36180

The DevSite license does not limit you in a number of deployments and in the number of applications in which PD4ML will be used. If all PD4ML-enabled software is developed by a single company division, one DevSite license is sufficient

#36184

Hi,

We have a problem on our server with temporary cache files generated by PD4ML(pdtmp*.dat files). PD4ML keeps generating these files and consuming disk space without never clean them (see capture).

Could you please help with this ?

Best regards

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#36186

Hi! The described behaviour depends on -Dpd4ml.cache.images.in.tmp.dir=true JVM setting and not-graceful shutdowns of the application, as the .dat files are created with tempFile.deleteOnExit(); property.

We’d recommend to update to PD4ML v4.0.16 (available as a snapshot build; it is going to be released in few days) with better cache control and change the JVM property to -Dpd4ml.cache.images.in.tmp.dir=false

#36190

Thanks a lot for your answer. We also tried to disable PD4ML cache management by setting this property as FALSE, but it doesn’t seems to have the expected effect : setParam(Constants.PD4ML_CACHE_ENABLE, “false”);

Could you please confirm that it should disable cache management on resources ?

Best regards

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