#41182

Thank you for the issue report! We have created a helpdesk ticket for further investigation.

#40876

Hmm… It is quite strange, as we see no any emails in the support mailbox from you as well as new tickets in the helpdesk (did you receive a reply email with HELPD-XXXX ticket id?)

I have found your email address in the license database and will try to contact you directly

#40871

Hi! The current v4.0.x branch version (v4.0.23) resolves various positioning errors related to footers, footnotes, and endnotes.

In typical cases, the ifSpaceBelowLessThan attribute can be dispensed with.

Please try out this version and let us know if any issues remain.

(The recent footer/footnotes placement logic changes are not replicated to v4.1.1 yet)

#40840

There is helpdesk ‘@’ pd4ml…
or just send directly to support ‘@’ pd4ml…

#40838

Hi! We can update your account to match the changes in address or email or you can also create a new account and transfer the licenses as you mentioned.
In any case all existent installations are not going to be affected.

#40295

Hi! We’ve just resent the invoice to the registered email address. (The renewal has been ordered from another email). If you cannot find the email, please contact sales@ and let us know the right contact person/email.

#40287

It was a temporal DNS update issue. Resolved. Sorry for the inconvenience!

#40178

And there is a radical solution for <iframe>

pd4ml.addStyle("iframe {display: none !important}", true);

#40177

There are two conversion parameters can be useful for the case. For PD4ML v4.x they are:

https://pd4ml.tech/javadoc/com/pd4ml/Constants.html#PD4ML_DISABLE_EXTERNAL_ATTACHMENTS

https://pd4ml.tech/javadoc/com/pd4ml/Constants.html#PD4ML_ALLOWED_RESOURCE_LOCATION

In PD4ML v4 the external resource restrictions can be set this way:

pd4ml.setParam(Constants.PD4ML_DISABLE_EXTERNAL_ATTACHMENTS, "true"); – completely disables the external attachments

or more precise control with comma-separated list of allowed CSS/image/attachments locations:

pd4ml.setParam(Constants. PD4ML_ALLOWED_RESOURCE_LOCATION, "C:/SafeAttachments/,http://192.168.0.10/styles/,http://192.168.0.10/images/");

There is more-less identical approach to control the external resources availabiliy for PD4ML v3.x

Map m = new HashMap(); 
 m.put(PD4Constants.PD4ML_ALLOWED_RESOURCE_LOCATION, "C:/SafeAttachments/,http://192.168.0.10/styles/,http://192.168.0.10/images/"); 
 pd4ml.setDynamicParams(m);

#39874

Just resent to the registered email address…

#39535

Question marks instead of international characters usually indicate that you have configured the TTF embedding feature incorrectly, and PD4ML can only use built-in Acrobat’s core fonts, which are limited to Latin charset.

Obviously, the “Licensing/Purchasing” section is not the right place for such questions. Please ask in “Technical questions / Troubleshooting” next time

#39468

The rental/subscription licensing model does not conflict with the PD4ML Site licensing terms in general. This is true if your customers are end users. If your product is some kind of framework – your customer configures it and services their customers with the resulting solution – then the Enterprise license is required.

#39446

Not quite sure what problem you’re having.
The paths to generate the evaluation activation code seem to work correctly.

Unless it’s a question of how to get the pd4ml.lic… Well, as stated in the documentation, pd4ml.lic is one of the license applying options. You can pass the activation code to PD4ML via an API call or create a text file with the code. pd4ml.lic is its default name, but you can use any name you choose.

For convenience, pd4ml.lic download was always available by clicking on the activation code. But to make it obvious, we’ve just added a download icon there.

Attachments:

You must be logged in to view attached files.

#39164

With proper HTML code, there have never been any problems.

So there is the step to resolve the issue:
1. Use well-formed HTML
That is it.

We cannot provide you with more details because you have not provided us with the HTML/CSS sources of the problematic documents.

#39162

We do not provide phone support as part of our standard support. This option is only available with our so-called extended support plans.

The good news is that rowspans have been supported since the earliest versions of PD4ML v1.*. The issue you are experiencing is most likely can be easily fixed in your HTML input.

[Author]

Posts